Operations Focus
Basic Business Cents A Community Performance Improvement Plan for Small Business MONTH 10: OPERATIONS FOCUS This category of the Malcolm Baldrige Criteria for Performance Excellence was at one time...
View ArticleImprovement Plan Results
Basic Business Cents A Community Performance Improvement Plan for Small Business MONTH ELEVEN: RESULTS All the effort put into this Community Performance Improvement is of little value unless the...
View ArticleReview and Future Planning
Basic Business Cents A Community Performance Improvement Plan for Small Business MONTH TWELVE: REVIEW AND FUTURE PLANNING The last month of the Community Performance Improvement activity for small...
View ArticleSeek Advice
Basic Business Cents Seeking Advice Never fail by yourself! This is a powerful adage that is applicable no matter what type organization or position in which you might find yourself. It is especially...
View ArticleAdvanced Strategic Improvement Practices
Basic Business Cents Advanced Strategic Improvement Practices The leaders in performance improvement practices shared their techniques and philosophy at a conference in the Twin Cities last fall....
View ArticleThe Way
Basic Business Cents The Way In ancient China, the keeper of the Imperial Library, Lao Tzu, was famous for his wisdom. Perceiving the growing corruption of the government, he left for the countryside....
View ArticleOur Way
Basic Business Cents Our Way The last Basic Business Cents article discussed the ancient Chinese Tao Te Ching or translated means Way, which is the essence of understanding of Lao Tzu and very famous...
View ArticleTen Reasons Why Businesses Fail
Basic Business Cents Ten Reasons Why Businesses Fail There are many reasons why businesses fail but some of the more common ones are listed below. Note, it is not necessary to have several of these...
View ArticleTen Keys to Successful Selling
Basic Business Cents Ten Keys to Successful Selling Looking for clues for why some salespeople are successful and others are not is an interesting study. Some are extroverts but some are introverts,...
View ArticleTen Keys to Successful Selling
Basic Business Cents Ten Keys to Successful Selling Looking for clues for why some salespeople are successful and others are not is an interesting study. Some are extroverts but some are introverts,...
View ArticleRequirements for Happy Employees
Dr. W. Edwards Deming was fond of saying people deserve to have joy in their work and managers have no right to take that away from them. Most people will agree that happy employees perform better and...
View ArticleFocus Efforts Where You Can Win
In mature markets, there is usually room for two organizations to prosper, one to eke by, and the others eventually fall by the wayside. That niche market is necessary to identify and then work...
View ArticleRealistic Job Creation
Basic Business Cents Realistic Job Creation “Improve quality of work processes » costs decrease because of less waste and rework » productivity increases » capture the market with better quality and...
View ArticleManufacturers Head Home
Manufacturers Head Home In previous articles, we have talked about United States manufacturers improving their work processes to the point that it makes more sense to do the production in this country...
View ArticleCherish Your Network
What is your most valuable asset? Is it your faith, love, family, friends, or customers? A case can be made that it is all of the above and it is called your network. A dictionary definition of network...
View ArticleAttributes of a “Best Boss”
Basic Business Cents Attributes of a “Best Boss” Do you think you might be considered the best boss any of your employees ever had? Think about this long and hard. What really constitutes a “best...
View ArticleBenefits of Quality Improvement
Is it worth all the effort required to initiate and sustain process quality improvement in your organization? It is indeed a lot of work and takes time which most of feel we already feel is in short...
View ArticleQuality in Education
Some years ago, I met with some Japanese executives and they mentioned quality improvement techniques taught in their school system. I asked them when they start teaching these techniques in their...
View ArticleImproving Education Organizations
Two articles ago, I talked about the Minnesota Council for Quality and its efforts to improve the economy of Minnesota by facilitating the improvement of the processes that produce the goods and...
View ArticleManagement is the Most Creative of Arts
We cannot manage today like we did in the past and hope to be successful. Change is upon us in management just like in everything else. The 1950s and 60s brought new insight into management...
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